pq111 Terms & Conditions — Rules Governing Use of the Platform

These Terms & Conditions ("Terms") govern your access to and use of the pq111 platform, including the website at pq111.bet, all associated subdomains, mobile interfaces, and any services offered therein (collectively, the "Platform"). The Platform is operated by pq111 ("we", "us", "our", or "pq111").

By completing the account registration process, accessing any game or service, making a deposit, or otherwise using the Platform in any capacity, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your account.

pq111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, registered players will be notified via the email address associated with their account. Continued use of the Platform following notification of changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of the current version.

Use of the pq111 Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during the period their account remains active:

• You are at least 18 years of age. pq111 is an 18+ only platform. Access by minors is strictly prohibited and constitutes a material breach of these Terms.
• You are accessing the Platform as an individual acting on your own behalf. Corporate accounts, accounts operated by agents, and accounts operated on behalf of third parties are not permitted.
• You are not acting in a professional capacity as a sports trader, matched bettor, arbitrage bettor, or any other systematic professional gambling role that would constitute an abuse of the pq111 bonus and promotions system.
• You do not have an existing pq111 account. Each individual is entitled to hold exactly one account at any given time. Creating a second account constitutes a breach of these Terms regardless of the purpose.
• You are not currently subject to a self-exclusion request on the pq111 Platform or any other gambling platform that covers pq111's services.

If you become aware that a minor has accessed the Platform using your account credentials or payment methods, you must notify pq111 support immediately at [email protected] and cooperate fully with any investigation that follows.

To access real-money games, place bets, or claim bonuses on pq111, you are required to register a player account. The registration process requires you to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, residential address, email address, and mobile phone number.

Know Your Customer (KYC) Verification: pq111 applies a KYC process to all accounts in accordance with standard anti-money laundering (AML) practices. Before any withdrawal is processed, you will be required to submit documentation verifying your identity and address. Acceptable identity documents include a valid national identity card (NID), passport, or other government-issued photo identification. Acceptable proof of address documents include a recent utility bill, bank statement, or official correspondence showing your name and residential address, dated within the last three months.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. pq111 will never ask for your password via email, live chat, or any other channel. Any activity carried out under your account credentials is your responsibility, whether or not it was authorised by you.

• Account information must be kept current at all times. If your contact details, address, or payment method changes, you must update your account profile promptly.
• pq111 reserves the right to suspend an account pending KYC verification if there is any reason to believe that the information provided is inaccurate, incomplete, or fraudulent.
• Accounts found to have been registered with false information will be closed immediately and all funds held in the account will be subject to forfeiture pending investigation.
• Two-factor authentication (2FA) via one-time PIN is available on all accounts and is strongly recommended to protect your account from unauthorised access.

All financial transactions on pq111 are denominated in Bangladeshi Taka (BDT). pq111 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket (Dutch-Bangla Bank mobile banking), Upay, and direct bank transfer to Dutch-Bangla Bank, City Bank, and BRAC Bank accounts.

Deposits: The minimum deposit on pq111 is ৳500. Deposits made via bKash or Nagad are typically credited to your pq111 account within minutes of the transaction being confirmed on the mobile money network. Bank transfer deposits may take up to two hours to be reflected in your account balance depending on the originating bank's processing times.

Withdrawals: The minimum withdrawal on pq111 is ৳1,000. Withdrawal requests are processed in the order they are received. Mobile money withdrawals via bKash and Nagad are typically completed within 10 minutes of the request being approved during standard operational hours. Bank transfer withdrawals are completed within 24 hours of approval. Withdrawal requests are reviewed for compliance with these Terms before being released, which may extend processing times in cases where a KYC document review is required.

1. Withdrawals will only be processed to the same payment method and account used to make the most recent deposit on your pq111 account. This policy is in place to prevent money laundering and protect against fraudulent withdrawal requests.
2. pq111 does not charge a fee for standard deposits or withdrawals. However, fees charged by your mobile money provider or bank for the underlying transaction are your responsibility and are not covered or reimbursed by pq111.
3. pq111 reserves the right to request additional verification documents before releasing any withdrawal of ৳50,000 or above, or any withdrawal that triggers an AML review threshold, regardless of the player's previous verification status.
4. If a bonus is active on your account at the time a withdrawal is requested, the withdrawal will be subject to the wagering requirements attached to that bonus. Withdrawing before meeting wagering requirements may result in the forfeiture of the bonus and any winnings derived from bonus funds.
5. In the event of a suspected fraudulent transaction, erroneous credit, or technical error resulting in an incorrect balance, pq111 reserves the right to suspend withdrawal processing while an investigation is conducted. Any funds credited to your account in error do not belong to you and must be returned.

pq111 offers a range of bonuses and promotional offers to new and existing players, including but not limited to welcome deposit match bonuses, reload bonuses, cashback offers, free spins packages, and tournament prize pools. All bonuses are subject to specific terms and conditions that are published in full on the Promotions page at the time the offer is made available.

The following general conditions apply to all bonuses offered on pq111 unless a specific promotion's terms explicitly state otherwise:

• Wagering Requirements: All deposit match bonuses and free-spin winnings are subject to a wagering requirement before they may be withdrawn. The specific wagering multiplier applicable to each bonus is stated on the relevant promotion page. Wagering requirements must be met within the validity period of the bonus or the bonus and associated winnings will expire.
• Welcome Bonus: The pq111 welcome bonus of 100% up to ৳20,000 is available to new players on their first deposit only. The offer is available once per player, per household, and per device. Attempting to claim the welcome bonus on a second account constitutes a breach of the single-account policy.
• Eligible Games: Not all games on pq111 contribute equally toward wagering requirements. The contribution percentage for each game category is published on the Promotions page. Live casino games, slots, and RNG table games may have different contribution rates.
• Maximum Bet During Bonus Play: While a bonus is active, the maximum single bet or spin is ৳500 unless otherwise stated. Bets exceeding this limit during bonus play may result in the forfeiture of the bonus and all winnings generated during the bonus period.
• Bonus Expiry: All bonuses carry an expiry date or validity period that begins from the date the bonus is credited. Bonuses not used or wagering requirements not met within the validity period will be removed from the account automatically.
• Bonus Abuse: pq111 monitors accounts for patterns of bonus abuse, including low-risk hedged betting designed to clear wagering requirements without genuine gameplay risk. Where bonus abuse is identified, pq111 reserves the right to void the bonus, cancel winnings derived from bonus funds, and restrict further bonus eligibility on the account.

pq111 reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time without prior notice. Changes to ongoing promotions will be communicated to eligible players via the platform notification system or by email.

All games available on pq111 are supplied by certified, internationally recognised game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes for RNG (random number generator) titles are determined by independently audited random number generation systems and cannot be influenced by pq111 or by any player action outside of the normal game mechanics.

For live dealer games, game outcomes are determined in real time by physical game equipment (cards, roulette wheels, dice) operated by trained dealers in certified studio environments. Live game streams are high-definition video feeds with no artificial manipulation of outcomes.

• Game results displayed on pq111's Platform are final and binding once a round is completed, subject only to verified technical error investigation.
• In the event of a technical failure during a game round — including connection interruptions, server errors, or provider-side outages — the round outcome will be determined in accordance with the relevant provider's published disconnection policy, which in most cases voids the interrupted round and returns the stake to the player's balance.
• Players must not use any software tool, bot, script, algorithm, or automated system to gain an unfair advantage in any game on the Platform. This includes but is not limited to card-counting software, predictive algorithms, automated betting systems, and game-exploit scripts.
• Sports betting odds displayed on pq111 are indicative and subject to change until a bet is fully confirmed. pq111 reserves the right to void bets placed at manifestly incorrect odds due to human error or data feed failure, with the stake returned to the player's account.
• In-play (live) betting markets are suspended during certain phases of a sporting event at pq111's discretion or based on the data provider's feed status. Bets placed after the relevant market is suspended but before the Platform interface reflects the suspension may be voided.

pq111 maintains full server-side records of all game activity. In the event of any dispute regarding a game outcome, the server-side record is the authoritative source and will be used to resolve the dispute. Player-side screenshots or screen recordings are not treated as primary evidence.

The following activities are strictly prohibited on the pq111 Platform. Engaging in any of the following will result in immediate account suspension, forfeiture of account balance and bonus funds, and may result in permanent account closure and referral to relevant authorities:

1. Fraud and Misrepresentation: Providing false personal information during registration or KYC verification, impersonating another individual, or misrepresenting your identity or eligibility to use the Platform.
2. Multiple Account Creation: Creating or attempting to create more than one account on pq111, whether under your own name or using different personal details, devices, IP addresses, or payment methods to circumvent the single-account policy.
3. Money Laundering: Using pq111 accounts, deposits, or withdrawals as part of any money laundering, terrorist financing, or other financial crime scheme. pq111 is required to report suspicious financial activity to relevant authorities and will do so without notice to the account holder.
4. Collusion and Match Fixing: Colluding with other players, game operators, or any third party to fix game outcomes, manipulate betting markets, or gain an unfair advantage in any multiplayer game, tournament, or sports betting market available on the Platform.
5. Chargeback Abuse: Initiating a payment reversal, chargeback, or dispute with your bank or mobile money provider in bad faith while retaining the benefit of the deposited funds or winnings derived from them on the pq111 Platform.
6. Use of Automated Systems: Deploying bots, scripts, automated software, artificial intelligence tools, or any non-human mechanism to interact with the Platform, place bets, or access account features in a manner that replicates or substitutes for human player activity.
7. Exploitation of Technical Errors: Knowingly exploiting a software bug, pricing error, data feed error, or any other technical malfunction on the Platform to generate financial gain. Any winnings derived from knowingly exploiting a technical error are not valid and will be forfeited.
8. Abusive Behaviour: Using threatening, abusive, discriminatory, or harassing language toward pq111 staff or other players via any communication channel including live chat, email, WhatsApp, or in-game chat features.

pq111 reserves the right to suspend, restrict, or permanently close any player account at any time and for any of the following reasons, without being required to provide prior notice:

• Breach of any provision of these Terms & Conditions, including the prohibited conduct listed in Section 7.
• Failure to complete KYC verification within a reasonable period following a withdrawal request or where identity documentation cannot be verified to pq111's satisfaction.
• Reasonable suspicion of fraudulent activity, money laundering, bonus abuse, or use of the account in connection with any criminal activity.
• Discovery that the account holder does not meet the eligibility criteria set out in Section 2, including being under 18 years of age.
• A player-initiated self-exclusion request submitted through the account settings or via the pq111 support team.
• Extended inactivity: accounts with no login activity for a continuous period of 12 months may be classified as dormant. Dormant account policies, including any applicable dormancy fee, are communicated to the registered email address before any fee is applied.

Voluntary Account Closure: If you wish to close your pq111 account voluntarily, you may do so by contacting the support team via live chat or email at [email protected]. Before the account is closed, any remaining balance (net of any bonus funds not yet meeting wagering requirements) will be withdrawn to your verified payment method. Account closure requests are processed within 48 hours of receipt.

Effect of Closure: Upon closure of your account for any reason, your right to access the Platform is immediately terminated. Any bonus funds, free spins, or promotional credits that have not met their applicable wagering requirements are forfeited at the point of closure. Real-money balances that are legitimately yours and have been verified as such will be returned through your registered payment method following the completion of any applicable investigation.

Self-Exclusion and Responsible Gaming: If you are choosing to close your account because you feel gambling is negatively affecting your life or the lives of those around you, pq111 strongly encourages you to explore the self-exclusion and responsible gaming tools available on the Platform before or alongside account closure. Please visit our dedicated Responsible Gaming page for full details on the tools available to you. Our support team is available 24/7 and will treat all responsible gaming queries with complete confidentiality and without judgment.

These Terms & Conditions were last reviewed and updated in January 2026. pq111 reserves the right to amend these Terms at any time. The version published on pq111.bet is always the current version. For questions about these Terms, contact [email protected] — email addresses are displayed as plain text only and are not clickable links.